Returns & Refunds policy

We hope you will be happy with your purchase. However, If you received damaged items, you have the option to request for a return. 

In order to process any refund requests, damaged goods should be informed via email to houseofmakana@gmail.com or via viber +960 9735811 the same day you receive the goods and items must be returned within 24 hours of purchase. All refunds will be at the discretion of house of Makana.

How to return: In case of defective items, you may return within 24 hours of delivery in their original packaging. We shall not accept any good(s) used or not in the condition in which it was delivered. Goods which doesnt show any physical defect will not be accepted for return. 

Exchanges can only be made for goods of equal value, or as part payment for higher valued goods. In case of higher value, you will be invoiced for the balance amount. No partial refund will be given and therefore exchanges for a lower priced item(s) are not permitted.

Deliveries: We provide delivery service to all addresses within Male’ and Hulhumale’ City.

All orders over MVR 750 qualify for free delivery, while orders under MVR 750 are subject to delivery fees.

In addition, we do delivery of goods up to Jetty/boat.

Note that we do not engage in loading goods to boat.

Deliveries are carried out within 24 to 48 hours of purchase.